Returns Policy

we want you to be completely happy with your new purchase.
If you don't love it, send it back!

Extended Holiday Returns: Orders placed Nov. 14th - Dec. 25th can return or exchange items through Jan. 31st, 2024

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return, no questions asked.

 

Make a return

To start a return, contact us at info@yaloyoga.se If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@yaloyoga.se

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items

We cannot accept returns on gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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